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  • ★★★★
    Excellent customer service. We received our order within two days and everything was really well packaged.It’s nice dealing with a small brand that actually cares.
    Cherrie
  • ★★★★★
    Our first order was delayed and never arrived, this was sorted out straight away and a replacement was sent without any hassle. Really impressed with how they handled it.
    David
  • ★★★★
    I contacted Paw & Balance to ask for advice about my dog’s digestion issues and got such a thoughtful, helpful reply. They took the time to understand my dog properly and didn’t try to push products that weren’t suitable.It felt very genuine and reassuring.
    Ben